Accelerate Your Digital Transformation with Industry-Leading Best Practices
This package is ideal for businesses looking to quickly modernize their tech stack and utilize industry best practices to drive digital transformation as fast as possible. Our goal is to boost your business efficiency, streamline service operations and increase productivity so you can provide the best customer experience.
Optimizing Service Efficiency with KPIs, Relationships and Smart Workflows
Intelligent Workflow for Case Assignment
Assign cases using intelligent workflows, regardless of how cases are created. Automatic assignments can be used to keep your service teams and customers informed of the current status of cases real-time. Be at the top of you game.
Building Strong Relationships
Good Customer service is essential to improve your customer relationship; to keep you in business; to build a strong business. In the digital age, its very important how you treat your customers both before and after they buy/subscribe to your products and services.
Effective KPIs for Salesforce Service Data Management
Key performance indicators (KPIs) about your Salesforce service data in a single place, providing the right amount of information at the right time to help both managers and agents make the right decision.